The acceptable characters for naming documents/files when they are going to be uploaded to Blackboard are A-Z, a-z, 1-9, "-" dash, and "_" underscore.  Do not use #, $, &, %, or ! in the name of a document. When these symbols are used, the document/file might not display in Blackboard properly or the document/file may not load into the Discussion Board or the Digital Drop Box at all.  Using a space in the name of a document/file can sometimes cause problems, as well.

To log into Blackboard, you have to have a username and password.  These are set up when you register for a course at Siena.  If you don't know your username, please ask your instructor or call the Assistant Blackboard Administrator (517-264-7651) or the Help Desk (517-264-7655).  For information on how to log into Blackboard, click here.

Blackboard can be accessed in one of two ways.  You can input http://shubb2.sienaheights.edu into the Address Bar of your Web browser or you can go to Siena's Web page (www.sienaheights.edu), and click the Blackboard link at the top of the Web page.  For directions on how to log into and use the Blackboard program, click here.

To obtain help with a Blackboard login, contact the Assistant Blackboard Administrator by e-mailing her or by calling her office at 517-264-7651.  You can also get help with Blackboard login issues by contacting the Help Desk at 517-264-7655.

To send an e-mail message to the instructor in your course, click the Communications link in the course and then click Send E-mail.  For additional information on sending e-mail to your instructor, click here.

Your password can be reset by accessing Webmail in the Siena Heights University Web page.  For instructions on how to accomplish this click here.  If you are not able to reset your password using Webmail, , contact the Assistant Blackboard Administrator at 517-264-7651 or the Help Desk at 517-264-7655.  If you change your password for logging into the Windows program, it is automatically changed for Blackboard.  If you have trouble logging into Blackboard try using your Windows password.  If that doesn't work, then call for assistance.

If the course that you are trying to access is not listed under the My Siena tab or the My Course area, it could be that the instructor has not made the course available to the students.  If the course is not displayed, contact your instructor and let him/her know that you can't get into the course.  If there are other issues with linking to the course, contact the Assistant Blackboard Administrator (517-264-7651) or the Help Desk (517-264-7655).

The Discussion Board can be accessed by clicking on the Discussion Board link in the Course Panel or by clicking the Communications link and then the Discussion Board link.  For additional information on using the Discussion Board in Blackboard, click here.

If your instructor has posted grades in your Blackboard course, you can access them by clicking on the Tools link.  Once in this area, click the My Grades link.  For additional information on accessing your grades, click here.

To download a file from Blackboard to your computer, click the link for the file.  When the File Download box displays, click the Save button.  The Save As dialog box will display.  Click the Save In arrow to locate the folder where the document is to be saved.  Click the Save button to save the file.  For additional information on downloading files from Blackboard, click here.